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Patients & Visitors

We would like for you to get the most out of your hospital stay by working together with our doctors, nurses and staff. The information below is intended to help with some of our frequently asked questions. If you have further questions, please ask a member of your care team for assistance.

Hospital operators can also be reached at (256) 973-2000.

Calling Patient Rooms/Phone Usage

  • Patient Rooms:
    Call directly by dialing (256) 973-3 plus the three digit room number.
  • Patient Information Desk:
    (256) 973-2000
  • Cell Phone Usage:
    Cell phones are allowed in many areas of the hospital. Restricted areas are marked accordingly.

Patients – What to bring for your hospital stay

Bring insurance card(s), driver's license, a list of all current medications, personal toiletries and night clothes for overnight stays. Do not bring valuables, jewelry or excessive cash with you. If absolutely necessary, valuables may be stored for safekeeping. The hospital is not responsible for any personal property kept in your room, including eyeglasses, dentures and clothing.

Visiting Hours

Decatur Morgan Hospital advocates open and flexible visitation that welcomes and encourages the involvement of family and friends in the patient’s care. Certain departments limit visitation due to the nature of care given.

Parking at the Decatur Campus

Reserved, gated parking is available at the Admissions Center on Somerville Road for patients or caregivers on day of service. A parking token will be issued at registration to the patient or caregiver (one token per patient). All others will be charged $5.00 to exit gated lot.

Emergency Room
Reserved, gated parking is available off of 8th Street for Emergency Room patients or caregivers on day of service. A parking token will be issued at registration to the patient or caregiver (one token per patient). All others will be charged $5.00 to exit the gated lot.

Medical Plaza
Patients receiving services in the Medical Plaza may park in the parking deck off of 7th Street. At registration, you will be issued a code to exit the parking deck.

Others
All other guests, visitors and vendors may park in the parking deck off of 7th Street. There is a $1.00 fee to exit the deck.

Parking at the Parkway, West, Danville Road and Hartselle Medical Mall Campuses

Parkway, West, Danville Road and Hartselle Medical Mall Campus
Free surface parking is available.

Chaplain Service

We provide support and spiritual care to patients and their families in our hospital. If you would like a chaplain to visit you or a loved one, please notify any caregiver.

Food Services

Patient meal times vary based on the location of the room. Ask a member of your care team about specific meal times.

Coffee shops and cafeterias along with 24-hour vending areas are located on the ground floor of both the Decatur and Parkway campuses.

Concern or Complaint

If you have a concern, we recommend that you first attempt to resolve it with the department in which the problem occurred. If you don't reach a resolution with the person providing your care, we encourage you to contact the department manager, charge nurse or supervisor. Click here for more information.

Smoking Policy

All Decatur Morgan Hospital facilities and properties are tobacco and electronic cigarette/vape free for the safety and comfort of our patients, visitors and staff.

Non-discrimination Statement

Huntsville Hospital Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, language, physical or mental disability, socioeconomic status, creed, sexual orientation, national origin, gender identity or expression or source of payment.

Language Interpreters

Huntsville Hospital Health System provides free aids and services to people with disabilities to ensure effective communication. We offer qualified sign language interpreters and written information in alternative formats such as large print, Braille, audio and more.

Click below for more information.